Emergency Assistance

Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order in which they appear has no other significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.

In the case of a life or death emergency involving a U.S. citizen, please contact the Consular Section.

During regular business hours (Mon-Friday 9am – 6pm) call:
Local calls:

  • 94 00 45;
  • When calling from the U.S.: (993) 12 94 00 45

After hours call:

  • Local calls: 8-69-540011;
  • When calling from the U.S.: (993) 69-540011

These telephone numbers are for emergencies only and cannot be used for visa inquiries.

The Embassy is located at:
9 1984 Street (formerly Pushkin Street), Ashgabat, Turkmenistan
Fax: (993-12) 94-26-14
E-mail: consularashgab@state.gov

Additional information about emergency services for US citizens can be found here. For information about other services for US citizens, please refer to the menu on the left or contact our Consular Information Line: (993-12) 94-00-49 on Monday, Wednesday and Friday from 11:00 a.m. to 1:00 p.m.

Bureau of Consular Affairs Website Links: